meritrealm Terms of Service

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Welcome to meritrealm. This Terms of Service agreement ("Terms") sets out the rules that apply when you visit or interact with meritrealm's website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you indicate your acceptance of these Terms.

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1. Acceptance of Terms

Your use of any service offered by meritrealm confirms that you have reviewed, comprehended, and consented to abide by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You commit to using our platform solely for lawful, personal, and non-commercial purposes. You may not:
  • Carry out fraudulent transactions or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Seek to undermine site security, data infrastructure, or other users' accounts;
  • Resell meritrealm products for commercial profit without our explicit written consent.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account login details and for every activity that occurs through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical mistake is identified, meritrealm may correct it and amend or cancel any impacted orders before they are dispatched, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with serious allergies should carefully examine the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order submitted through our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must reach out to [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on meritrealm's platform — including written content, graphical designs, logos, software, product branding, and trade names — belongs exclusively to meritrealm and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent that applicable law allows, meritrealm will not be responsible for indirect, incidental, special, or consequential losses stemming from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law rules. Before pursuing any formal action, you agree to first bring any dispute or claim relating to these Terms or your purchase to meritrealm's support team so that we may seek an informal resolution.

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9. Changes to These Terms

meritrealm may revise or update these Terms at any time. When changes are material, we will announce them by publishing the updated terms on our website. By continuing to use our website or services after any update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: meritrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 12059376375
• Physical Business Address: 75 ARKANSAS DR, VALLEY STREAM, NY 11580, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST